Preparations

  1. Download the current version directly from our download page (Services -> My Products & Services -> WHMCS - Zammad -> Downloads)
  2. Unzip the ZIP file and check that the folder named “zammad” is in lower case. file and check that the folder with the name "zammad" is in lower case
  3. Upload the complete "zammad" folder with an FTP / SFTP program to your WHMCS installation in the folder "/modules/addons/"
  4. Check that the permissions are set on the web server user and group

 

Activate addon

  1. Log in to the admin area of your WHMCS installation
  2. Go to the configuration and there directly to the Addon Modules area
  3. If everything has worked correctly during the preparations, a new addon should be visible there with the name "Zammad Tickets" which must be activated via the Activate button
Was this answer helpful? 34 Users Found This Useful (137 Votes)